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Zoom Revenue Accelerator

Zoom Revenue Accelerator
Formerly Zoom IQ

Overview

What is Zoom Revenue Accelerator?

Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.

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Zoom Revenue Accelerator

Zoom Revenue Accelerator

N/A
Unavailable

What is Zoom Revenue Accelerator?

Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Zoom Revenue Accelerator?

Zoom Revenue Accelerator is a conversation intelligence tool, available for users of Zoom Meetings.

As an intelligence tool, Zoom Revenue Accelerator aims to provide:
  • Actionable feedback - Reduces anecdotal feedback and identifies areas for improvement using post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores.
  • Forecast more accurately - Digestible, aggregated insights integrated into a CRM to provide context on the sales funnel, highlight deals that need attention, and identify pipeline trends.
  • Understand sales deals better - View sales deals by stage, size, teams, opportunity name, and use analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.

Zoom Revenue Accelerator also provides seller guidance and highlights, such as talk-listen ratio, filler word usage, call review to locate the parts of the conversation and topics that the prospect found most engaging, and next step reminders. Also, its outputs help sales managers and teams discover best practices as exhibited by top reps, and provide feedback or information to marketing demonstrating what language and material is most effective at communicating a message. Also, the feedback can be used to gather information about what competitors are mentioned, and why.

Zoom Revenue Accelerator integrates with Zoom Meetings, but also features out-of-the-box integrations for Salesforce CRM, and calendar tools (e.g. Google Calendar, Microsoft 365, etc.). It was launched by Zoom April 2022 as Zoom IQ, announced along with numerous updates to Zoom's product portfolio and capabilities.

Zoom Revenue Accelerator Video

How to extend Zoom with Revenue Accelerator by leveraging conversational insights to grow revenue, align teams, and improve the customer experience.

Zoom Revenue Accelerator Integrations

Zoom Revenue Accelerator Competitors

Zoom Revenue Accelerator Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.

Gong, Chorus by ZoomInfo, and Outreach are common alternatives for Zoom Revenue Accelerator.

Reviewers rate Call Recording Playback highest, with a score of 8.4.

The most common users of Zoom Revenue Accelerator are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(42)

Attribute Ratings

Reviews

(1-4 of 4)
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March 29, 2024

Just started with Zoom Revenue Accelerator

Verified User
Manager in Sales
Computer Software Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Zoom Revenue Accelerator allows us to build two key components of a high performing sales function, it enables us to share best practice quickly and coach to a minimum standard using scorecards.
Pros and Cons
  • Indicators enable us to quickly find relevant conversations
  • Playlists help us share best practice and speed up ramp for new hires
  • Dashboards for managers with one-view for all their team and key metrics
Likelihood to Recommend
Our first venture into conversation intelligence, managers love the functionality, enablement loves the coaching, senior leadership love the insight.
Zoom Revenue Accelerator Feature Ratings
Conversation Intelligence Software Features (10)
85%
8.5
Speech-to-Text Transcription
100%
10.0
Keyword Detection
60%
6.0
Sentiment Analysis
60%
6.0
Speaker Diarization
100%
10.0
Call Recording Playback
100%
10.0
Call Summarization
100%
10.0
Conversion Metrics
100%
10.0
Keyword Search & Retrieval
90%
9.0
Call Tagging
70%
7.0
Integration with CRM Systems
70%
7.0
Return on Investment
  • We've just started our Zoom RA journey but a sharp increase in coaching time from managers.
December 03, 2022

Chorus AI or Zoom IQ - you decide!

Verified User
Account Manager in Sales
Information Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
ZoomIQ helps sales reps gain valuable insight into their conversation with a customer. You can see talk time, # of engaging questions, and talk speed. It is very similar to Chorus. AI.
Pros and Cons
  • zoomIQ provides good conversation metrics around words per minute and talk speed.
  • As a sales rep, it is helpful to see the breakdown of team vs client talk time.
  • Seeing the deal size and projected close date is also helpful.
  • I wish that there was a feature that would allow you to translate audio transcripts from one language to another.
  • I wish it acted more like Chorus AI, where you could see your team's statistics and how you compared.
Likelihood to Recommend
Zoom IQ is a great tool for Sales reps.
Most Important Features
  • Talk time metrics.
  • Filler words metrics.
  • Engagement metrics.
Return on Investment
  • Conversation Intelligence Software has had a positive impact on my career in sales. I like how you can see data regarding how your conversations went.
  • In general, Zoom calls, where the video is turned on, have helped me increase the number of deals I close.
  • With my team, it is easy to share a clip of the video I want my manager to view.
Alternatives Considered
Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
Other Software Used
December 03, 2022

Intuitive Sales Call Analysis AI platform.

Verified User
Manager in Marketing
Information Technology & Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We are using this tool to analyze our outbound sales calls to conduct A/B testing on the interest generated towards various content cadences used for the outreach. The platform easily integrates with our Tech stack and is very intuitive and easy to use.
Pros and Cons
  • Gives insights post calls on the amount of interest expressed.
  • Call time analysis.
  • Gives us recommendations based on conversation analysis.
  • The prompts for similar calls can be fed into the system so it appears on screen during the call.
Likelihood to Recommend
This platform is best suited if you have a team who might be working on a product launch so as to work on the analysis of the content cadence used for the outreach to prospects and existing customers. Another use case can be when training a new batch of sales reps on existing call transcripts and recommendations generated by the platform.
Most Important Features
  • Call Analysis.
  • Post Call Transcript generation.
  • Recommendations and insights generated based on the call.
Return on Investment
  • Our conversion of qualified leads to sales-approved leads has increased by almost 8%.
  • Adoption of the tool among the team has been slow.
Alternatives Considered
We already use zoom as our virtual meeting platform and the integrations this tool has with our existing tech stack were seamless. That was the major reason for us to select Zoom IQ over Level AI.
Other Software Used
November 23, 2022

Add IQ to your Zoom Calls.

Verified User
Team Lead in Sales
Information Technology & Services Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Zoom IQ is a great tool for the overall toolbox for any sales organization. It proves to be a smart tool that adds value to the sales activities from generating sentimental analysis to capturing key points from the discussion. Scope of the use case is to rate the call, capture the premise of conversation and learn from the feedback.
Pros and Cons
  • Keeping record of all the touchpoints with the prospects.
  • Providing conversation metrics to improve the sales deliveries.
  • Capturing next steps from the call.
  • Adaptable Feedback for the sales representatives.
  • If they can break the call into agenda pieces, it will be really great to jump to the main parts of the overall call.
  • Fetching the titles of the attendees underneath their speaking timeline.
  • Overall, good platform.
Likelihood to Recommend
Zoom IQ is a a great tool for any sales organization to keep improving on the sales delivery through the sales cycle. It may find it's use in almost all kind of sales expect the small sales where ticket size is small and the sales cycle is significantly shorter (fewer touch points.
Most Important Features
  • Call Conversation Metrics Report.
  • Next Steps highlighting.
  • Clips generation and sharing.
Return on Investment
  • For any Zoom communication shop, Zoom IQ definitely adds more value to the sales efforts.
  • Learn and adapt from the feedback generated to calls improves the quality of conversations.
Alternatives Considered
The features these sales enablement tools provide are pretty much the same in the aspect of usability and functionality. The advantage Zoom IQ gets over others is easy of integrating it with the default communication and collaboration tool from Zoom. Keeping things connected helps in better insights and value add.
Other Software Used
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